CUSTOMER INFORMATION & TIPS
- 1. contact
- If you have any questions about our shop or our products, please send us an e-mail (see below)
Or call us on:
Tel. no. [+49(0)3843/855555]
Monday - Friday 8 a.m. - 5 p.m.
- 2. advice
- If you require support for trade shows, please contact us.
We are happy to advise you also regarding our services, e,g, fittin service.
To do thisclick on the appropriate button in the shopping cart of our online shop or make contact with us.
- 3. order
- 4. Payment types
- We offer payment in advance or by PayPal.
Payment in advance
When paying in advance you transfer the total amount within seven calendar days. The goods will be reserved for you during this period. Please indicate the order number as reference when making the transfer. this is displayed at the end of the ordering process.
PayPal
Take the opportunity of paying easily and securely by PayPal.
Here you can also decide during the payment process to pay by credit card.
- 5. Right of cancellation
- If the purchase contract is concluded exclusively via teleommunications media, you as consumer shall have a statutory right of cancellation under Sections 312 d, 355 of the BGB. The right of cancellation does not apply to the delivery of goods manufactured to the customers specification (custom-made and made-to-measure).
- 6. Dispatch
- 7. Delivery
- 8. Warranty
- The recipient undertakes to check the goods immediately following receipt to confirm quantity and quality and to report any damage in writing within one week and to notify the shipper (e.g. DHL, GLS, UPS) of this damage immediately upon receipt. A copy of this report must be sent to us. Minor deviations in quality, colour, shape and size are possible. The warranty applies to concealed defects according to the statutory provisions. As customer you have the right to change, rectification, exchange or return if the goods are faulty. Please refer to the product documentation for details of any additional manufacturers guarantees.
konfigurator@batarow.com
